📄 Terms and Conditions - Sada Residences
Welcome to Sada Residences. To complete your booking, please review and agree to the following terms and conditions to ensure a safe and exceptional experience:
1️⃣ Booking, Cancellation, and Rescheduling Policy
Booking and Cancellation Policy: Guests have the right to cancel their booking at any time. However, all payments made (whether a deposit or the full amount) are strictly non-refundable under any circumstances.
Rescheduling Policy: Rescheduling is strictly prohibited as a general rule. Exceptions are made solely at management's discretion and subject to availability, under the following conditions:
Rescheduling Fee: A rescheduling fee of 50% of the original booking value will be applied.
Rate Adjustment: The nightly rate will be recalculated based on the approved rates for the newly requested dates at the time of rescheduling.
Rejection: If management does not approve the request or if no availability exists for the new dates, the booking remains valid for its original dates or will be canceled without any refund.
2️⃣ No-Show or Unannounced Delay
If the guest fails to arrive or complete the security deposit payment within a maximum of 3 hours from the designated check-in time without prior notification to management:
The reservation will be automatically considered a No-Show and canceled.
All payments made shall be deemed earned management revenue, non-refundable, and forfeit any claim to the unit.
Management reserves the right to immediately re-list the unit and accept new bookings.
3️⃣ Refundable Security Deposit Policy
Payment Method: The security deposit must be paid exclusively via bank transfer prior to receiving access to the unit.
Deposit Refund: The security deposit will be refunded via bank transfer within a maximum of 48 hours from check-out time, following a full unit inspection and confirmation of zero damages.
4️⃣ Check-In and Late Check-Out
Check-Out Deadline: Maximum check-out time is 12:00 PM (Noon).
Late Check-Out Fees: Failure to comply with the check-out time entitles management to apply additional late fees, varying based on the unit type (Apartment or Chalet).
5️⃣ Property Preservation and Damage Liability
Guests are obligated to maintain the unit and all its contents in good condition and bear full responsibility for any damage, loss, or misuse occurring during their stay.
Damage Assessment: Sada Residences management reserves the right to determine the appropriate compensation cost for any damaged or missing items immediately upon occurrence.
Downtime Compensation: The guest shall bear the full cost of repairs, plus the nightly rental cost for any additional days the unit remains out of service (maintenance days) due to the damage.
6️⃣ Code of Conduct and Mandatory Eviction
Guests must abide by public morality, refrain from disturbing neighbors, and avoid misusing the property.
Violations: Breaching any housing rules, public morality standards, or disturbing neighbors gives management the right to immediately evict the guest without prior notice.
Eviction Consequences: In cases of eviction due to terms violations, the guest forfeits all rights to claim any refund for rental fees or the security deposit.
7️⃣ Legal Liability
The primary guest holds full legal responsibility for all accompanying individuals and for any activities conducted inside the unit throughout the stay.
Sada Residences management assumes no liability for the loss, theft, or damage of any personal belongings inside the units.
8️⃣ Unit Entry Upon Reservation Expiry
Upon the expiration of the booking period, the guest must vacate the unit and notify Sada Residences management of their check-out.
If the reservation period ends and the guest fails to respond to communication channels or notify management of departure, Sada Residences management, operations staff, or cleaning personnel reserve the right to enter the unit to verify eviction and prepare it for the next guest.
Sada Residences management bears no responsibility for any personal items left inside the unit after the reservation period expires.
The expiration of the booking period automatically terminates the guest’s right to possession or privacy regarding the unit, and management holds full authority to execute operational steps to prepare it for incoming guests.
9️⃣ Forgotten Personal Belongings
Any personal belongings found after departure will be retained for seven (7) days from the check-out date. Upon expiration of this period, Sada Residences management reserves the right to dispose of the items, with zero liability for loss or damage after the retention window closes.
🔟 Acceptance of Terms
Completing the booking process or taking possession of the unit constitutes an explicit acknowledgment by the guest that they have read, understood, and fully agreed to all the terms and conditions outlined above.